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Summary The Brewers Concierge Staff is dedicated to delivering the highest level of customer service to Suiteholders and guests at American Family Field. Our team enhances the fan experience by assisting with questions on game days and ensuring every visit to the ballpark is enjoyable.
We uphold a culture of professionalism, positivity, and teamwork, striving to be recognized as the premier service team in professional sports.
Summary The American Family Field Lead– Changeover and Event Logistics plays a crucial role in helping oversee the transitioning of our ballpark for all events. This role provides general and administrative support to the Brewers Meetings and Events department by assisting with event logistics, staff scheduling and equipment inventory management to meet the requirements of each event hosted at American Family Field.
The Lead – Game & Event position will be responsible for the overall care of the ballpark grounds and leading of staff, primary focus being to provide continuity and event knowledge to the Grounds Department, allowing managers to complete and fulfill their job responsibilities. This position will assist with snow removal in the winter.
As part of the IT Department, the Intern – IT Spring Training will work closely with the Manager - Affiliate IT Operations to assist in various areas of technical operations for the Brewer’s complex in Phoenix, AZ. The ideal candidate will be able to work up to 30 hours per week depending on department workload and class schedule. During Spring Training, the ideal candidate will be able to work weekends.
Core duties for this role include, but are not...
As part of the Game Day Operations team, the Usher will provide excellent service to our fans and guests each and every time they come to a ballgame or special event (concerts, etc.) at American Family Field. We have established very high standards that we expect every employee to exemplify. The job entails a great deal of walking, climbing stairs and standing on concrete surfaces in both cold and extremely hot weather. Ushers are expected to serve the guests and many times the duties and responsibilities will prevent the Usher from seeing the ball game.
As part of the Retail department and under the direction of the Senior Coordinator - Retail Operations, the Sales Associate is responsible for selling retail merchandise to fans in accordance with the Brewers Team Store customer service standards in all retail store locations and/or kiosk locations. Responsibilities consist of cashiering, customer service and other retail needs.
Core duties for this role include, but are not limited to:
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As part of Retail department, the Coordinator - Retail Experience will oversee the fan experience and associate environment for the Milwaukee Brewers in all retail locations throughout the stadium in accordance with Club’s customer service standards and operating policies and procedures.
Core duties for this role include, but are not limited to:
- Demonstrate...
As part of Business Analytics, the Principal AI Architect will lead the design and implementation of scalable, high-impact artificial intelligence solutions across our business operations. This role combines strategic vision with deep technical expertise to build robust AI infrastructure and advanced machine learning models. You will work cross-functionally to align AI initiatives with business objectives, optimize data strategies, and uphold ethical standards. As a key innovator, this position will anticipate emerging technologies and continuously enhance system performance, accuracy, and reliability.
As part of the Movement Solutions Department, the Associate – Movement Solutions will directly contribute to the Milwaukee Brewers Baseball Club’s (MBBC) application of baseball sports science, biomechanics, and performance principles. This position will work closely with the Player Development (on-field staff) and High-Performance staff, including but not limited to Athlete Availability, Performance Psychology, Player Health, Player Performance, Training Design.
Core duties for this role include, but are not limited to:
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The Usher creates a positive, safe, and enjoyable experience for guests at Wilson Warbirds games. This role involves greeting guests, guiding them to their seats, and providing assistance throughout the game. Ushers proactively address guest needs and resolve issues to ensure a smooth and family-friendly game-day environment.
Essential Duties and Responsibilities include the following. Reasonable accommodations may be made to enable individuals with...
Ticket Takers serve as the first point of contact for guests attending events at the ballpark. This position is responsible for greeting guests in a courteous and professional manner, verifying and collecting valid tickets, and providing basic information about the venue and event. Ticket Takers also play an essential role ensuring an efficient entry process, supporting safety and security procedures, and assisting guests with directions or basic inquiries.
The Parking Supervisor serves as the Wilson Warbirds’ on-site representative at city-managed parking lots operated by a third-party vendor. This role ensures a positive guest experience by monitoring vendor performance, addressing operational issues, and communicating improvements or concerns to both internal staff and the parking operator.
Essential Duties and Responsibilities include the following. Reasonable accommodations may be made to...
The Parking Shuttle Attendant is responsible for providing safe, efficient, and courteous shuttle transportation for guests between designated parking areas and stadium entrances. The role ensures an exceptional fan experience by welcoming guest, assisting with mobility needs, and transporting them promptly and safely. The Parking Shuttle Attendant also supports overall parking operations by maintaining communication with staff, monitoring traffic flow, and reporting safety or operational concerns.
The Lead Usher oversees usher operations and guest services throughout the ballpark, ensuring a safe, organized, and enjoyable experience for all attendees at Wilson Warbirds games. This role provides leadership to the usher team, resolves escalated guest concerns, and coordinates with stadium management during games. This Lead Usher serves as the primary point of contact for ushers and ensures compliance with ballpark policies and safety standards.
Essential...
The Lead – Event Security role is responsible for overseeing event security operations at assigned gates or stadium levels to ensure a safe and welcoming environment for all guests, staff, and players. The Lead – Event Security staff serve as team leads, providing direction, support, and coordination for Event Security personnel.
Essential Duties and Responsibilities include the following. Reasonable accommodations may be made to enable...
The Event Security role is responsible for maintaining a safe and secure environment for all guests, staff, and players during events. In this role, Event Security team members are expected to demonstrate integrity, professionalism, and exception customer service while enforcing stadium policies and responding to incidents.
Essential Duties and Responsibilities include the following. Reasonable accommodations may be made to enable individuals with...
The Clubhouse Attendant supports the daily operations of the clubhouse during home games and team events. This role is responsible for maintaining a clean, organized, and efficient environment to ensure a positive experience for players, coaches, and staff. The position assists with equipment management, laundry services, and other logistical needs, contributing to the overall success of team operations.
Essential Duties and Responsibilities include...
Clean Team members help create a clean, safe, and welcoming environment for guests before, during, and after games and events. This role focuses on maintaining high standards of cleanliness across concourses, seating areas, restrooms, suites, and other stadium spaces. Team member work collaboratively to keep areas guest- ready during events and perform thorough post-event cleanup to prepare for the next event.
Essential Duties and Responsibilities...
The Wilson Warbirds Bat Attendant is an integral part of the team’s gameday operations, ensuring a smooth and enjoyable experience for players, coaches, and fans. This position supports on-field activities by managing equipment, assisting players and staff, and contributing to the overall efficiency and excitement of the game environment.
Essential Duties and Responsibilities include the following. Reasonable accommodations may be made to enable...
The Video Production crew is responsible for operating cameras, videoboard graphics, replay systems, broadcast production, in-stadium scoreboards and in-stadium audio on game days. Crew members will work all nine innings, pre-game ceremonies, post-game events and between inning events.
Essential Duties and Responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential...