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Guest Experience Guides are an integral part of the Miller Park fan experience, with job duties that directly impact our guests who are visiting Miller Park for tours, a game day experience or a private event.
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The Milwaukee Brewers Grounds Crew is responsible for the overall maintenance and care of the Miller Park Facility. This responsibility includes the Miller Park Field, a 30-acre landscape surrounding Miller Park and Helfaer Youth Baseball Facility. The Grounds Crew is a part-time, seasonal position. Beginning mid-March and continuing through October with winter hours possible.
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This position is to assist the Landscape Manager in the planning and execution of all landscape assignments, while supervising landscape staff in work methods and procedures associated with the outside landscape. This is a very hands on, labor intensive position which provides consistency for the landscape staff and the Grounds Department collectively throughout the entire year.
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The Milwaukee Brewers Grounds Crew is responsible for the overall maintenance and care of Maryvale Ballpark. This responsibility includes the landscape around Maryvale Ballpark as well. The position is part-time/seasonal. Beginning in January and continuing through October 2019 with winter hours possible.
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Under the direction of the Milwaukee Brewers Retail Department, sells retail merchandise to guests in accordance with Company’s customer service standards and applicable operational standards at any of the Milwaukee Brewers Retail Stores or Kiosks. consist of cashiering, stocking, customer service and other retail needs.
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Provides administrative support to the Miller Park Operations and Event Services Departments from approximately March to October. This internship position is paid. Interns have the opportunity to receive college credit for the completion of this internship. Please note that you MUST live in the Milwaukee area for the duration of the internship in order to be considered.
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The Marketing Coordinator serves as an integral creative/administrative arm within the Marketing team – most specifically as it relates to Video Productions, Kids Crew, Crib Crew, and Promotional items. The position works hand-in-hand with Senior Director of Marketing, Video Productions Team, Director of Creative Design and Strategy, and Senior Marketing Coordinator.
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The Public Address Announcer is responsible for clearly and effectively providing the crowd with information regarding the game and marketing initiatives. The Public Address Announcer is an integral part of the in-game experience, creating a fan friendly and entertainment environment during all Milwaukee Brewers home games.Applicants must include an audio demo reel to be considered.
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The Risk Management Manager serves as the insurance specialist for the club and affiliated organizations. The Risk Management Manager is responsible for overseeing the club’s day-to-day risk management administration and claims management processes, which includes all club insurance plans and programs. The Risk Management Manager is responsible for monitoring, handling and measuring operational and economic risk exposures in order to minimize or transfer risk and place coverage to offset losses that may have otherwise negatively impact the club’s efficiency or impede achievement of club goals. The Risk Management Manager works closely with club departments to evaluate and eliminate risk by monitoring exposures and establishing and implementing policies and procedures to reduce overall risk to the organization. The Risk Management Manager will interact with external partners such as Major League Baseball Risk Management, risk management / insurance brokers and consultants, outside legal counsel, insurance carriers, third party administrators, and other associated vendors and service providers.
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Summary
This internship position provides participants with an in-depth, first-hand experience in the areas of sports marketing, partnership sales, sponsor activation, event management and more. Additionally, the qualified candidate is responsible for assisting with market research as well as providing clerical and administrative support to the Partnership Sales Department.
Essential Duties and Responsibilities
Include the following:
- Assisting with administration and execution of all Partnership Sales programs
- Conducting competitive research and delivering case studies for best in class in-game promotions and sponsor-related activation programs
- Implementing pre-game and in‑game promotions, contests and fan-related programming
- Administering various marketing programs and contests (e.g. Major League Moment, Play Ball Kid, Miller Lite Beerpen)
- Update Brewers marketing database with new consumer info (contest entries, lead generation data, etc.)
- Perform Brewers radio broadcast audits; track commercial placement and inventory
- Providing administrative support to Partnership Sales staff as needed
- Other duties may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Strong communication, writing, analytical, and organizational skills
- Good computer skills, including some proficiency and experience with Microsoft Office
Education and/or Experience
Currently enrolled or recent graduate from an accredited college or university pursuing a Business Administration, Communications, Journalism, Sports Marketing/Administration, Marketing, or Marketing Research degree
Computer Skills
To perform the job successfully, an individual should have knowledge of Microsoft office software including Word, Excel, PowerPoint, Access, Outlook, and Internet Explorer.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Confidence and competence to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to outside weather conditions, which may include heat, cold and various forms of precipitation.
The employee is occasionally exposed to moving mechanical parts, and the noise level in the work environment usually ranges between loud/moderate/quiet.
Work Hours
Candidates are expected to work a minimum of 2-3 days per week plus all home games (evening, weekends, and holidays if necessary); Average 15-20 hours per week (more during home games).
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The Director - Benefits and Compensation is responsible for directing the day-to-day operations of the benefit and compensation functions. The Director is responsible for the analysis of benefit and compensation programs in order to evaluate internal equity, external competitiveness, and legal compliance of the Club’s benefit and compensation practices. The ultimate goal of this role is to support a high performing culture that attracts, motivates, retains and rewards employees.
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Responsible for providing administrative and operational support to the Special Events Department, which oversees non-baseball events at Miller Park.
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Summary The Manager – Stadium Operations is responsible for the cleaning, maintenance and upkeep of Five County Stadium.
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The Gate Screener will be responsible for the fan screening process before and during baseball games and other events at Miller Park in support of the mission to provide exceptional guest experiences in a safe, clean and friendly environment. This position will support providing a higher level of security to guests, property and personnel and limit risks of liability. A strong emphasis is placed on providing top level customer service to our fans.
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The Milwaukee Brewers take pride in the excellent service we provide our fans and guests each and every time they come to a ballgame or event at Miller Park. We have established very high standards that we expect every employee to follow. The job entails a great deal of walking, climbing stairs and standing on concrete surfaces in both cold and extremely hot weather. Ushers are expected to serve the guests and many times the duties and responsibilities will prevent the Usher from seeing the ball game.
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The Milwaukee Brewers take pride in the excellent service we provide our fans and guests each and every time they come to a ballgame or event at Miller Park. We have established very high standards that we expect every employee to follow. Greeters will be responsible for welcoming, greeting and/or providing stadium related information/assistance while offering the finest customer service to Miller Park guests. They do a great deal of walking, climbing stairs and standing on concrete surfaces in both cold and extremely hot weather. Greeters are hired to serve the guests and many times the duties and responsibilities will prevent the Greeter from seeing the ball game.
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Summary This position is responsible for helping the Strategy & Analytics department to understand key challenges, structure problems, collect data, apply appropriate quantitative and qualitative methods, and turn insights into recommendations to increase operational efficiency, improve the fan experience, and elevate the Milwaukee Brewers brand.
Essential Duties and Responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
- Conduct analyses to measure effectiveness of concessions performance, marketing initiatives, retail products, operational efficiency, and pricing strategies on ticket sales and other organizational initiatives
- Partner with various business operations departments, including but not limited to Ticket Sales, Marketing, Partnerships, Concessions, and Retail, and develop strategic problem solving approaches to address unique challenges as well as provide recommendations to drive optimal business results
- Track and report on organizational KPIs
- Assist with market research efforts, including but not limited to the creation and implementation of the Brewers fan survey program
- Perform other duties as assigned or requested
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Strong analytical skills required; candidate must be highly-capable at understanding business context in order to take analytical findings and apply them to the creation and/or implementation of business strategies
- Proven track record in collecting and synthesizing data sets of varying sizes and cleanliness, and then analyzing the data to glean business-driving insights; must be comfortable understanding and analyzing data that is at times incomplete and/or contradictory
- Strong communication and presentation skills
- High attention to detail
- Strong interpersonal skills
Education and/or Experience
Bachelor's degree (B. A.) in Economics, Business, or related field from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Computer Skills
To perform the job successfully, an individual should have knowledge of Microsoft office software including Word, Excel, PowerPoint, Access, Outlook, and Internet Explorer. Proficiency in SQL preferred.
Language Skills
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
Mathematical Skills
Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; sit and stoop, kneel, crouch, or crawl. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to outside weather conditions, which may include heat, cold and various forms of precipitation.
The employee is occasionally exposed to moving mechanical parts.
The noise level in the work environment is usually loud/moderate/quiet.
Work Hours
Business hours are Monday – Friday 9 am – 5pm, however, additional hours may be required on weekends, evenings and some holidays.
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Summary “Muddy the Mudcat” is the main face of the Mudcats Organization (Carolina League Class A-Advanced affiliate of the Milwaukee Brewers). Muddy the Mudcat mascot will be asked to generate a lively game by engaging the crowd and keeping a high energy atmosphere. Muddy will perform at schools, community events and parades, building goodwill for baseball and the Mudcats. Muddy may also represent the team at birthday parties, company events and other special events as needed.
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This position will answer incoming single game ticket inquiries while actively cross and up-selling individual ticket buyers by utilizing the Tickets.com/ProVenue ticketing system. In addition to being a skilled single-game selling professionals, the Ticket Services Representatives are also highly knowledgeable in fielding general customer service inquiries regarding all Miller Park and Milwaukee Brewers events. Individuals in this position are highly engaged and motivated while demonstrating a strong desire to succeed in a fast paced sales and service environment, and must enjoy interacting with a diverse group of consumers.