The Usher creates a positive, safe, and enjoyable experience for guests at Wilson Warbirds games. This role involves greeting guests, guiding them to their seats, and providing assistance throughout the game. Ushers proactively address guest needs and resolve issues to ensure a smooth and family-friendly game-day environment.   Essential Duties and Responsibilities include the following. Reasonable accommodations may be made to enable individuals with...

Ticket Takers serve as the first point of contact for guests attending events at the ballpark. This position is responsible for greeting guests in a courteous and professional manner, verifying and collecting valid tickets, and providing basic information about the venue and event. Ticket Takers also play an essential role ensuring an efficient entry process, supporting safety and security procedures, and assisting guests with directions or basic inquiries.  

The Parking Supervisor serves as the Wilson Warbirds’ on-site representative at city-managed parking lots operated by a third-party vendor. This role ensures a positive guest experience by monitoring vendor performance, addressing operational issues, and communicating improvements or concerns to both internal staff and the parking operator.   Essential Duties and Responsibilities include the following. Reasonable accommodations may be made to...

The Parking Shuttle Attendant is responsible for providing safe, efficient, and courteous shuttle transportation for guests between designated parking areas and  stadium entrances. The role ensures an exceptional fan experience by welcoming guest, assisting with mobility needs, and transporting them promptly and safely. The Parking Shuttle Attendant also supports overall parking operations by maintaining communication with staff, monitoring traffic flow, and reporting safety or operational concerns.  

The Lead Usher oversees usher operations and guest services throughout the ballpark, ensuring a safe, organized, and enjoyable experience for all attendees at Wilson Warbirds games. This role provides leadership to the usher team, resolves escalated guest concerns, and coordinates with stadium management during games. This Lead Usher serves as the primary point of contact for ushers and ensures compliance with ballpark policies and safety standards.   Essential...

The Lead – Event Security role is responsible for overseeing event security operations at assigned gates or stadium levels to ensure a safe and welcoming environment for all guests, staff, and players. The Lead – Event Security staff serve as team leads, providing direction, support, and coordination for Event Security personnel.   Essential Duties and Responsibilities include the following. Reasonable accommodations may be made to enable...

The Event Security role is responsible for maintaining a safe and secure environment for all guests, staff, and players during events. In this role, Event Security team members are expected to demonstrate integrity, professionalism, and exception customer service while enforcing stadium policies and responding to incidents.   Essential Duties and Responsibilities include the following. Reasonable accommodations may be made to enable individuals with...

The Clubhouse Attendant supports the daily operations of the clubhouse during home games and team events. This role is responsible for maintaining a clean, organized, and efficient environment to ensure a positive experience for players, coaches, and staff. The position assists with equipment management, laundry services, and other logistical needs, contributing to the overall success of team operations.   Essential Duties and Responsibilities include...

Clean Team members help create a clean, safe, and welcoming environment for guests before, during, and after games and events. This role focuses on maintaining high standards of cleanliness across concourses, seating areas, restrooms, suites, and other stadium spaces. Team member work collaboratively to keep areas guest- ready during events and perform thorough post-event cleanup to prepare for the next event.   Essential Duties and Responsibilities...

The Wilson Warbirds Bat Attendant is an integral part of the team’s gameday operations, ensuring a smooth and enjoyable experience for players, coaches, and fans. This position supports on-field activities by managing equipment, assisting players and staff, and contributing to the overall efficiency and excitement of the game environment.   Essential Duties and Responsibilities include the following. Reasonable accommodations may be made to enable...

The Video Production crew is responsible for operating cameras, videoboard graphics, replay systems, broadcast production, in-stadium scoreboards and in-stadium audio on game days. Crew members will work all nine innings, pre-game ceremonies, post-game events and between inning events.   Essential Duties and Responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential...

The Mascot is a high-energy, outgoing individual who performs as the Wilson Warbirds mascot at home games, non-game day events at Wilson Warbirds Stadium, and community appearances throughout North Carolina. Team members wear the mascot costume and are responsible for engaging with fans, entertaining crowds, and participating in pregame activities and on-field promotions.   Essential Duties and Responsibilities include the following. Reasonable...

Flight Crew are responsible for providing customer service while running game booths, interacting with fans, always maintaining appearance of work area, stocking inventory, and helping to maintain orderly lines. The Flight Crew is an integral part of the Wilson Warbirds fan experience, with job duties that directly impact our guests and their enjoyment of Wilson Warbird home games.   Essential Duties and Responsibilities include the following. Reasonable...

Provides excellent customer service to all guest in premium areas including the club spaces, suites, picnic areas along with VIP areas of the stadium.   Essential Duties and Responsibilities: include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Other duties may be assigned. -

The Line Cook is responsible for preparing and presenting high-quality food items in a fast-paced, team-oriented kitchen environment. This role ensures compliance with food safety standards and operational procedures while maintaining consistency, cleanliness, and efficiency. The Line Cook operates kitchen equipment, supports event preparation, and contributes to a positive guest experience through excellent food service.   Essential Duties and Responsibilities...

The Dishwasher plays a vital role in maintaining the cleanliness and sanitation of kitchenware, food preparation areas, and equipment within the food and beverage department. This position supports overall kitchen operations by ensuring that dishes, pots, pans, and utensils are thoroughly cleaned, organized, and readily available, contributing to a safe, efficient, and team-orientated kitchen environment.   Essential Duties and Responsibilities include...

The Concessions Manager oversees the daily operations of all food and beverage service areas, ensuring optimal inventory levels, staff readiness, and exceptional guest experience. This role plays a key part in event execution, vendor coordination, and maintaining compliance with health and safety standards. The manager will collaborate with internal departments to deliver high-quality service during games, events, and peak seasons.   Essential Duties and Responsibilities...

Provides exceptional customer service in all bar areas by welcoming guests, preparing and serving a wide variety of beverages efficiently and accurately, and maintaining a clean, organized, and inviting bar environment. Ensures compliance with all safety and alcohol service regulations while creating a positive and memorable experience for every guest.   Essential Duties and Responsibilities: include the following. Reasonable accommodations may be made...

The Ticket Services Representative is responsible for maximizing individual ticket sales using the Tickets.com ticketing system, in addition to providing exceptional customer service at the American Family Field ticket office. This position includes both working the ticket windows and answering inbound calls in the phone center, during both non-game and game days throughout the season.   Interactions will include single-event ticket purchases, ticket exchanges, will-call...

Summary The American Family Field Changeover Staff play a crucial role in seamlessly transitioning our ballpark for all events. This role provides general assistance to the Brewers Meetings and Events department by handling equipment, logistical tasks, and maintaining a high standard of cleanliness and presentation to meet the requirements of each event hosted at American Family Field.