The Ticket Services Intern will provide support for the Ticket Operations department by assisting with various administrative and operational duties throughout the office as directed by the Manager of Ticket Services & Technology and the Manager of Ticket Operations. This position will be provided with the opportunity to experience the daily functions of a MLB ticket operations department and support the ticket office management team in providing exceptional customer service as well as maximizing ticket sales and ticket revenue opportunities. The internship typically lasts 12-16 weeks from the time of hire, and may be extended based on performance
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
Candidates must be currently enrolled or have recently graduated from an accredited college or university. Preferred candidate is pursuing a degree in Business Administration, Finance/Accounting, Communications, Sport Marketing/Administration, or Marketing.
To perform the job successfully, an individual should have good knowledge of Microsoft office software specifically Word, Excel, Outlook, and Internet Explorer. Computerized ticketing experience and previous ticket office experience in general is preferred but not required.
Business hours are Monday – Friday 9 am – 5 pm in the off-season (October-February) and Monday – Friday 9 am – 7pm during the season (March-September). Candidates are expected to work a minimum of 2 days per week for at least 16 hours per week but encouraged to work up to 30 hours per week, especially during the season. Must be flexible with working extended hours such as nights and weekends when necessary.