Milwaukee Brewers

  • Intern - Retail Technical Support

    Job Locations US-WI-Milwaukee
    Posted Date 1 month ago(1 month ago)
    ID
    2018-1580
    # of Openings
    1
    Category
    Information Technology
  • Overview

    This paid internship will assist in all areas of retail technical support for the Brewer’s Retail Stores in Miller Park. The ideal candidate will be able to work 15 - 25 hours per week depending on department workload and class schedule.

    Responsibilities

    Essential Duties and Responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Other duties may be assigned.

    • Work with Retail IT staff to field basic trouble tickets and service requests
    • Assist with support of retail POS
    • Configure and distribute new retail POS equipment
    • Assist with small application development projects and enhancements to existing applications to Retail Reports
    • Prepare documentation related to Retail Support

    Qualifications

    Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

    • Student within three or four semesters of completing an accredited college IT program
    • Desire to work with people in a demanding yet highly rewarding industry
    • Familiarity with computers and mobile devices
    • Experience with desktop applications
    • Experience with SQL
    • Strong interpersonal and writing skills
    • Detail oriented, organized and thorough
    • Structured approach to problem solving and ability to document common processes and procedures
    • Committed to going “above and beyond” to serve the customer
    • Ability to lift 50 lbs. and handle physically challenging tasks
    • Availability to work standard support hours (M-F, 9-5) along with occasional after-hours and weekend support

    Education and/or Experience

    Student within three or four semesters of completing an accredited college IT program; or three to six months related experience and/or training; or equivalent combination of education and experience.

     

    Language Skills                                                

    Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

    Mathematical Skills                                                     

    Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

     

    Reasoning Ability      

    Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.                                

                           

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.

     

    Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    While performing the duties of this Job, the employee is regularly exposed to outside weather conditions, which may include heat, cold and various forms of precipitation.

    The employee is occasionally exposed to moving mechanical parts.

    The noise level in the work environment is usually loud/moderate/quiet.

     

    Work Hours                                                     

                 Business hours are Monday – Friday 9 am – 5pm, however, additional hours may be required on weekends, evenings and some holidays.

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