Under the direction of the Retail Operations Director, this role will be responsible to provide direction to supervisors and associates in accordance with the Club’s customer service, sales, and applicable operation standards. Responsibilities consist of supervision of sales associates, cashiering, stocking, customer service and other retail needs.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
To perform the job successfully, an individual should have knowledge of Microsoft Office software including Word, Excel, PowerPoint, Access, Outlook, and Internet Explorer.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands, fingers, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is frequently required to stand up to 8-10 hours; walk; sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to  pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to the following weather conditions, which may include hot to cold temperatures and various forms of precipitation or inclement weather. The employee is occasionally exposed to moving mechanical parts. The noise level in the work environment can vary from quite loud to moderate or quiet.
This is a full-time position that requires availability during all home games and non-game days that are during the week/weekend, which could be a day/night shift, and could fall on a Federal Holiday.