Milwaukee Brewers

Intern – Guest Services

Job Locations US-WI-Milwaukee
Posted Date 3 weeks ago(3/1/2018 10:06 AM)
# of Openings


This position is responsible for providing administrative and operational support to the Hospitality Department which oversees all non-game events, ballpark experiences and tours, guest services and food & beverage hospitality. This is a paid internship.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Other duties may be assigned.

  • Assist in coordinating and providing support and information for Brewers game day team members.
  • Deliver superior customer service to all Miller Park guests through web based, e-mail, face-to-face and phone correspondence.
  • Assist the Hospitality/Guest Services team with conflict resolution and service recovery.
  • Provide support for public events, such as the annual Field of Sweet Dreams and the Brewers Mini-Marathon, including managing registrations, assisting with volunteer recruitment and providing day-of assistance.
  • Assist with the Bernie’s Slide Experience, Ballpark Tours, VIP Experiences and Brewers Baseball Academy including serving as a day-of contact.
  • Provide other administrative support to the Hospitality Department.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Qualified candidates must have excellent interpersonal skills (professional, friendly and outgoing personality), customer service experience, strong communication and organizational skills;
  • Candidates must also have good computer skills, including some proficiency and experience with Microsoft Office (Excel/Word) and Outlook;
  • Candidates are expected to work a minimum of 3 - 5 days and/or 30 hours per week.
  • Candidates must be willing to work Nights, Weekends and Holidays if necessary
  • Candidates must also be available to work home games if necessary.
  • Candidates must have reliable transportation.

Education and/or Experience

Candidates must be currently enrolled at or recently graduated from an accredited college or university with a Hospitality Management, Event Planning, Business Administration, Communications, Sports Marketing/Administration or Facility Management degree.


Work Hours                                                  

Work hours vary based on game and event schedule.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed